AutoZone Auto Parts is a well-known brand in the automotive industry, offering a wide range of auto parts and accessories. With locations across the United States, including one in Opelousas, Louisiana, AutoZone provides customers with convenient access to high-quality products and exceptional customer service. Whether you are in need of batteries, tools, or replacement parts, AutoZone has you covered. The store prides itself on its knowledgeable staff, great location, and competitive prices. In addition to in-store shopping, AutoZone also offers kerbside pickup and delivery options for added convenience. With a commitment to customer satisfaction, AutoZone strives to provide a seamless shopping experience for all automotive enthusiasts.
Reviews
Only giving a 4 because I pre ordered my oil filter and when I got there, the filter I ordered wasn’t available at that store. The lady inside did an excellent job with assisting me. I would update to a 5 if the online inventory were more accurate. It shouldn’t be made available online for pre order if it’s out of stock. Other than that, everything was great.
Waited in line for over 10 minutes only for both clerks to go on break once I got to counter. No one greeted me or said word. Why would I spend $300 on a part here when I'm treated like dirt. On to O'Riellys I go. Thanks for nothing. There were however a few employees going above and beyond with the customers they were helping, and for that reason I rate the store 3 stars.
I stood in line for over 10 minutes so I put items back and went to advance they had employees just standing around just talking when they should have been checking customers out faster.
They have the best employees!!! They really go out of their way to help you get in and out !!
Excellent customer service! Great service by the Manager and Jay P.
I want to thank Victoria, Jay and Cole for taking care of me and my brother. Ya’ll went above and beyond and I want to thank y’all so much for the great customer service.
I am very upset. I went to get my engine check on the machine at Auto Zone. I waited for someone to assist me which took almost 10 mins. A lady employee came and said someone would be with me in a few minutes but I didn't see her asks anyone to help me, 10 minutes later I'm still waiting. The same lady came to me and asked if I needed help and I told her the same thing that i needed my engine checked. By then it had just started raining so then she tells me nobody is going to go check it now it's raining. I mean are you serious!!! They have 4 employees working right now two of them been available. I am so damn mad.
Really great people and the helped me out of a bind. Cane out in the night and checked my battery and found the one that was dead. I really recommend this store.
Service is very slow and only one staffer knows anything about cars. I waited over 35mins. for someone to help me get brakes (they have to get them from behind the register) for my car. The brakes the guy gave me were the wrong ones. Another time I waited for 20 mins. for someone to check me out. The cashier (there was only one working) was having a long conversation instead of checking out the 6 people she had in line. I ended up leaving and going to O'reilly.
Location
321 S Union St, Opelousas, LA 70570, United States
Hours
-
Updating...
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